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In a Fire Emergency

Call ‘000’


An Emergency Situation

Knowing what to do and when to be ready in an emergency situation can be the difference between life and death, saving a building and stopping other property from being damaged or destroyed. While the Malua Bay Rural Fire Brigade is primarily concerned with fire emergencies in its area this section is designed to generally alert residents and ratepayers of what to do in any emergency. Therefore while we will refer to fire emergencies the principles are the same in responding to any emergency whether you are in our brigade area or not and whether it is a fire, ambulance or police emergency that you are confronted with. Also there will be a number of links to other agency websites for expansion of detail or special procedures related to that agency.

There have been some changes to legislation that took effect in late 2014 around Police being required to attend motor vehicle accidents and they are listed in this attachment.

This section of our website will offer you ways to prepare for a fire emergency, how to report a fire emergency, ways of keeping informed of developing fire situations and what to do when a fire threatens you or your property.

Reporting an Emergency

Triple Zero (000) is the primary national emergency number and the accepted way to report a fire emergency. You can see the procedures to do this by going to the webpage titled "Reporting a Fire" via the navigation bar on the left hand side of this page or clicking on this link. The 000 Emergency Call Service is operated by Telstra as a condition of its telecommunications licence, and is intended only for use in life-threatening or time-critical emergencies. Telstra acts as a relay service and directs you to the most appropriate agency in which ever state you are in. You need to be aware that an emergency call is a two step process first to Telstra and then to the responding Agency.

One Zero Six (106) is the emergency number that vision or hearing impaired callers use, details of this service can be seen on the webpage titled "Reporting a Fire" in the navigation bar or clicking on this link.

Fire Watch

It is essential during the fire season that you keep monitoring the prevailing conditions as they develop - that is weather conditions and fire events. This will help you decide early on what final steps you will need do to protect your property and preparing to leave early or remain and protect your property. But remember that if you decide to stay and defend you will place yourself at greater risk if you then decide to leave when the fire gets close.

To assist you in keeping track of the situation we have listed a series of internet sites that are useful in monitoring both fire and weather conditions - we have called this a "Fire Watch Register" and you can go to the webpage titled "Fire Watch" via the navigation bar on the left hand side of this page or clicking on this link to find this register.

Neighbourhood Safer Places

These are buildings or open spaces that are away from bush land and can provide some protection from immediate threat of a bush fire. They are places where people can take short-term shelter during a bush fire and should only be used until the threat of the fire has passed. Neighbourhood Safer Places do not guarantee your safety and should only be used as a Place of Last Resort. You should also be aware that these refuge areas may simply be an open area with no facilities, no reticulated water, no food sources and no seating, as a result you should be prepared to be self sufficient in all these aspects for what you think the duration will be.

Neighbourhood Safer Places should only be used when all other options in your Bush Fire Survival Plan cannot be safely implemented, it is unsafe to leave the area or it is no longer safe to continue to defend you property.


For Malua Bay residents the closest Neighbourhood Safer Place is the Malua Bay Beach Reserve which is an open space area adjacent to and south of the Surf Club House.


Other nearby Safer Places are at the Hanging Rock Oval near Catalina and the Moruya Show Ground, Albert Street Moruya. Both of these are also simply open areas.


Leaving well before you and your family are threatened by a bush fire will always be your safest option.


Updated June 2015